City of Columbus 311 Map

The City of Columbus 311 Map allows you to see 311 Service Requests by location, date (3 days, 7 days and 30 days), status, and density via heat map.

These service requests are received by the City of Columbus 311 Call Center and the My Columbus Mobile App, electronic and US mail service or via other methods of communication.

The data shown for service requests on this application are automatically accessed and updated every evening Monday to Saturday.


By clicking on a Service Request icon you can view:


Street Map and Imagery


City of Columbus Department of Technology GIS (DOTGIS)

** Google Chrome and Mozilla Firefox are the preferred browsers for viewing this application. Internet Explorer (IE) 9 and above is required for full functionality .

* Last update date does not take into account other system processes which can result up to a 3 day delay in display of data.